In the 1960s, milk was delivered by a man with a horse and cart. A telephone was made of black Bakelite and had a rotary dial. Wages were paid in cash and income tax meant sticking stamps in a book. A business trip to Sydney meant going by overnight train, and if you wanted money out of another bank branch you had to transfer it there first. There were typewriters, adding machines, cash registers and paper everywhere, for everything. Business ran on manual.
The businesses that make the move, and embrace technology, will be the ones that survive and prosper, and the ones that don't will be the ones that struggle and disappear.